[slo_eg8]

ordered this on 4/10/2020
Wiseco - RCS07550 - Ring Compressor Sleeve - 75.5mm

after a week, I messaged them to find out about shipping and tracking.....nobody ever got back to me, their "instant messenger" that once said "we reply immediately" never had anybody get back to me. if you check the site now, it says "within a few hours".
so I did what anybody else would do, I filed a claim with paypal. paypal told me to wait till 5/12 for a dispute. strangely on the 8th I got an email that it was sent, and it showed up on the 9th. didn't realize it took a whole month to ship anything, considering other parts Ive ordered showed up in a timely manner.

anywho, I wouldn't have made this post, except for the fact that horsepower direct sent me an email asking for a review of the part.....and I gave them one star. and brought up all this.

they replied back to tell me how the virus had them on lockdown and they couldn't do anything and how a 1 star is going to hurt their reputation....the review isn't even posted on the site.

didn't know emails didn't work during the virus, as well as the instant messenger, and since I don't see my review (which btw, I didn't leave my email on.....so they knew who had the issues they didn't want to address) this is where I come to tell others to avoid them.

 

[EFB055]

How good is it when companies send you a request for a review after shitty service and get salty when it's not 5 stars.

 

[slo_eg8]

Horsepower Direct is rated "Poor" with 2.6 / 5 on Trustpilot

they never published my review on their site. so I made ^^ that one. within a few hours I was sent an email claiming theyre going to send me a certified letter for "continued harassment".....because a total of 2 reviews is harassment.....and only 1 seems to be public.......yet they've flagged it.......because logic?


bet it takes 30 days for the letter to show up lol

Horsepower Direct Activities | See how Horsepower Direct uses Trustpilot

21 reviews flagged (all negative) and 19 of them have been restored.....not counting 14 others that are still being reviewed. great company

 

[drtalon123]

A certified continued harassment letter? So they are certifying that they want to continue with the harassment? Lol

F em. They sound like A holes.

 

[GazeOG]

ordered this on 4/10/2020
Wiseco - RCS07550 - Ring Compressor Sleeve - 75.5mm

after a week, I messaged them to find out about shipping and tracking.....nobody ever got back to me, their "instant messenger" that once said "we reply immediately" never had anybody get back to me. if you check the site now, it says "within a few hours".
so I did what anybody else would do, I filed a claim with paypal. paypal told me to wait till 5/12 for a dispute. strangely on the 8th I got an email that it was sent, and it showed up on the 9th. didn't realize it took a whole month to ship anything, considering other parts Ive ordered showed up in a timely manner.

anywho, I wouldn't have made this post, except for the fact that horsepower direct sent me an email asking for a review of the part.....and I gave them one star. and brought up all this.

they replied back to tell me how the virus had them on lockdown and they couldn't do anything and how a 1 star is going to hurt their reputation....the review isn't even posted on the site.

didn't know emails didn't work during the virus, as well as the instant messenger, and since I don't see my review (which btw, I didn't leave my email on.....so they knew who had the issues they didn't want to address) this is where I come to tell others to avoid them.

Hey,

Just joined here to talk about these guys. I saw the post pop up on Google and wanted to confirm everything OP says is true. I spent about 700 on the JE Ultra series pistons and after 10 days I haven't heard a peep.

First day I called and a guy answered and gave me some speel about how busy they are and they had to hire more people....yet they don't even have a working phone still.

I'm fine with long lead times for custom parts but at least tell me what is going on. So now I'm warning people about them and to not waste your time and energy.

I've attached screenshots of them deleting my IG posts about not hearing anything from them. Twice. They have time to monitor social media but can't spare 2 seconds to answer the phone? My number is in the order form.

So nothing from text, IG messaging, email, phone calls so I left a review on trustpilot for them to report as harassment. I will be filing a claim with my CC company for a refund with all relevant info.

I've read of people having good experiences with them but not me, I'll be sticking to the ones I can trust like FRSport, Sport Compact Warehouse, Mazworx, Gspec Performance and others.

Take care

 

[slo_eg8]

your comment is actually still there