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Old 05-04-2012, 09:04 AM   #1 (permalink)
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Default Wiseco Customer Service

So I was assebling my motor, put piston and rod 1-3 together, get to number 4 and the wrist pin slides in then gets tight about halfway down..

Uh oh, I got a tight rod. Damn

So I pull out the pin and use another one out of another piston. Had to take 1 apart but oh well.

Slide in the other wrist pin and it fits! Happy

Slide the other pin in and it jams again.?

Call Wiseco this morning in bed and after getting bounced around about 2 times, I said, "Hey can you stop redirecting me, Here's my situation, I need to know what you are gonna do about the problem, I got a wrist pin that doesn't work"

Him - Alright, who'd you purchase this from?
Me - I believe it was No Limit Motorsport, but I figured I'd call you since you made the product.
Him - Ok, *asks for name, number and mailing address*
Me - *answers*
Him - Alright! a new pin will be there on Tuesday, have a nice day, and good luck.
Me - Thanks you too.

Damn good service. They never even made sure I bought the thing!
I did, but still A+

Great Customer Service.
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Old 05-04-2012, 09:22 AM   #2 (permalink)
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I seem to have suddenly received a bad box of Wisecos. lol jk. Nice to see such customer service. no surprises though, this is pretty much the reason why these companies have existed for the amount of time they have.
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Old 05-07-2012, 04:28 PM   #3 (permalink)
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I think im going with Wiseco. They seem like they know their shizznits
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Old 05-07-2012, 04:35 PM   #4 (permalink)
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im going with Wiseco for my supra because they have a proven track record, outstanding customer service, and they are just a great company to work with...

not surprised, but glad to hear they are taking care of their customers.
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Old 05-08-2012, 09:52 AM   #5 (permalink)
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wow! this is what is lacking in our community and why they stay on top
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Old 05-11-2012, 09:53 AM   #6 (permalink)
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exactly, i've had nothing but great products from them i used them in my dirt bikes a few years back
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Old 05-24-2012, 07:35 AM   #7 (permalink)
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Will be buy some wiseco pistons from race eng veryyy soon. Sooo excited
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